Impact Technical Sales

Sustainalytics has been a leading independent provider of Environmental, Social and Governance (ESG) research for the last 25 years. Our insights are used by clients to make better informed investment decisions, engage with companies in relation to their business activities and drive change.

Sustainalytics is a growing organization with 800 employees and 17 offices globally. We have a flexible and supportive working culture and empower our employees to progress and develop quickly in an entrepreneurial environment.

For more information, visit www.sustainalytics.com

Under COVID-19 circumstances, all Sustainalytics employees are now working from home. More than ever, ESG factors are critical to building a more ethical and sustainable global economy. Our teams need passionate colleagues to join us in delivering quality research products to our clients worldwide.

Our recruitment and selection process is continuing via phone or video meetings. New team members are onboarded and start their first day with the company from the safety of their homes.

We rely on virtual team meetings and management practices, as well as a remote buddy program, to support a smooth integration in our virtual offices.

POSITION PURPOSE:

We are looking for an ambitious customer facing professional to join our newly formed, fast growing Customer Success team. This is a perfect role for someone who has expertise in bond markets, thrives in a client-facing role, and enjoys relationship building. This position will provide expert support to our Sustainable Finance Solutions clients, ensuring client satisfaction and creating opportunities for revenue growth.

KEY RESPONSIBILITIES:

• Support bankers to understand, identify and support their clients in Impact related products, primarily SPOs and SLBs
• Support bankers / consultants to advise their clients on understanding and interpreting our taxonomy and other use of proceeds
• Support Commercialization Managers to integrate these services into offers
• Support Commercialization Managers in creating tools and processes for providing advisory to bankers
• Support broader commercial team in conversations on the Opinion Services to close sales and to support existing clients via Customer Success
• Provide training to the sales team
• Be expert in the taxonomy and provide guidance to sales, but rely on the Taxonomy team for the ultimate calls.
• At direction of manager, support CR and Morningstar teams with SFS services/offers

QUALIFICATIONS:

The ideal candidate for this role understands ESG ratings, banking and is savvy with Microsoft excel and software and:

• Must have Advanced Business English oral and writing skills, as the company’s working language is English; Competency in French, Spanish, Japanese, Mandarin, German highly desired, other language skills would be useful.
• Client facing and commercially minded, able to respond quickly to customers in a sales environment
• Experience in financials, ESG/sustainability research and with GSS bonds
• Strong understanding of impact and the EU Taxonomy and bonds

Competencies that will need to be quickly attained to be effective in the role:

• Needs to be expert in the SCS Taxonomy and SPOs
• Needs to understand the fixed income market and terminology.
• Need to understand changes in our taxonomy and services related to Opinions and Impact

APPLICATION & INTERVIEW PROCESS

In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage people from diverse groups to apply. Sustainalytics is committed to providing accommodations for individuals with disabilities, upon request.

Sustainalytics thanks all applicants for their interest, however only those applicants requested to participate in the interview process will be contacted.

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